Privacy Policy

1. Who operates SaveFile

SaveFile is operated by Andrea Carbonetti. This policy applies to the SaveFile mobile app and this website. For privacy questions or requests, email carbodev00@gmail.com.

2. Information we collect

Account and profile information

We collect your email address, account identifier, username, authentication records, and any optional profile information you provide, such as a display name, biography, or avatar. Authentication credentials are processed by Supabase. If you use Google Sign-In, we receive the account details Google makes available for sign-in, but never your Google password.

Gaming, social, and user-created content

We store information you add or generate through SaveFile, including your game library, play status, notes, play dates, platform, playtime, achievements, wishlist, reviews, recommendations, lists, likes, friendships, blocks, activity, preferences, and other content you submit.

Optional linked gaming accounts

If you choose to link a supported gaming service, we collect the username or external identifier you provide and information made available by that service, such as public library, play history, playtime, reviews, achievements, or trophies. We do not ask for or store the password for a linked gaming service.

Photos

If you choose an avatar from your device, the selected image is uploaded and stored as your profile image. SaveFile does not scan or upload the rest of your photo library.

Notifications

If you enable push notifications, we collect a push token, device platform, notification preferences, and the information needed to deliver the notification.

Reports, moderation, and support

When you report content or contact us, we collect your report, reason, details, relevant content snapshots, moderation records, and communications needed to investigate and respond.

Search and technical information

Search terms are sent to our backend and game-information provider to return results and may be cached temporarily. Our services and providers may also process IP addresses, request information, device or app information, logs, and security events to operate and protect the service.

Advertising information

The Android app uses Google Mobile Ads. Google may automatically collect or share an IP address, app interactions, diagnostic information, advertising or app-set identifiers, and related device identifiers for advertising, analytics, and fraud prevention. Your IP address may be used to infer an approximate location.

3. How we use information

We use information to:

• create and secure accounts and provide SaveFile's features;
• display profiles and content according to your visibility settings;
• import gaming activity when you request it;
• deliver notifications and respond to support requests;
• moderate content, enforce our rules, prevent abuse, and protect users;
• operate, troubleshoot, measure, and improve the app; and
• show and measure ads, subject to the consent choices presented where required.

4. Visibility and your choices

Depending on your settings, your username, profile, gaming activity, reviews, lists, and other contributions may be visible to other SaveFile users or publicly accessible. You can edit profile details, privacy settings, notification preferences, relationships, and content in the app. Information you deliberately post in public areas can be copied or reshared by others outside our control.

5. When information is shared

We use service providers only as needed to run SaveFile, including:

• Supabase for authentication, database, storage, and backend functions;
• Google for Google Sign-In, Google Mobile Ads, consent tools, and Android push delivery;
• Expo for push-notification delivery;
• Twitch/IGDB for game metadata and search;
• Steam, Xbox/OpenXBL, and PlayStation services when you request an import from one of those services; and
• Cloudflare for website hosting, delivery, and security.

We may also disclose information when required by law, to protect rights and safety, to investigate abuse, or as part of a business transfer. SaveFile does not sell your personal information. Google Mobile Ads may collect and share advertising-related data as described above and under Google's own policies.

6. Retention

We retain account and app data while your account is active and as needed to provide the service. Temporary caches and technical logs are kept only as long as reasonably needed for operation, security, and troubleshooting. After account deletion, some reports, moderation records, backups, or records required for security, dispute resolution, or legal obligations may remain for a limited period. Public game metadata that is not tied to you may also remain.

7. Security and international processing

We use HTTPS/TLS for data in transit and rely on access controls and the security safeguards of our providers. No system is completely secure, so we cannot guarantee absolute security. Our providers may process information in countries other than your own, subject to their contractual and legal safeguards.

8. Account and data deletion

You can delete your account inside the app by opening Settings and selecting Delete my account. This deletes your account and associated profile data from our active systems, subject to the limited retention described above.

You can also request deletion without access to the app by emailing carbodev00@gmail.com with the subject “SaveFile account deletion” and the email address associated with your account. We may ask you to verify ownership before completing the request.

9. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, or withdraw consent. You can use the controls in the app or contact us. You may also complain to your local data protection authority.

10. Children

SaveFile is not directed to children under 13, or under the minimum age required to consent to online services where they live. If you believe a child has provided personal information without appropriate consent, contact us so we can investigate and delete it.

11. Changes and contact

We may update this policy when SaveFile or applicable requirements change. We will post the revised policy here and update the date above. For privacy questions or requests, contact Andrea Carbonetti at carbodev00@gmail.com.